Clear Casino Rules Before You Register, Deposit or Play
The Terms and Conditions of Winity Casino explain how the platform works, who can use it, how accounts are created, how payments are handled, how bonuses are applied, and which actions may lead to account restrictions. This page is important for every player because it defines the practical rules behind registration, deposits, withdrawals, bonus wagering, account verification, complaints, responsible gaming, and the use of personal data.
Winity.com is operated by WINLINK B.V., a company incorporated under the laws of Curacao with company number 154346 and registered address at Kaya Richard J. Beaujon Z/N Landhuis Joonchi 2, Curacao. The payment processing side is handled by WINLINK LTD, a company registered in Cyprus under company number HE411405, with registered address at Spyrou Kyprianou, 79, Protopapas Building, 2nd floor, office 201, 3076, Limassol, Cyprus.
Winity.com is licensed by the Curacao Gaming Authority to offer games of chance under license number OGL/2024/886/0978, issued on 09/05/2025 in accordance with the National Ordinance on Games of Chance. For players, this means that the platform operates under a defined licensing framework, while still requiring each user to check whether online gambling is legal in their own country or region.
Gambling involves financial risk and is intended only for adults. Winity Casino should be used for entertainment purposes only, not as a way to make money.
By visiting Winity.com, creating an account, logging in, using the website, playing games, making deposits, requesting withdrawals, activating bonuses, or using the mobile and downloadable versions of the platform, the player agrees to follow the Terms and Conditions.
These rules should be read together with the Privacy Notice, Cookie Policy, third-party service terms, advertising campaign terms, game rules, bonus rules, promotion conditions, and any special offers published on the website. In practice, this means that the Terms and Conditions are the main rulebook, but some specific areas, such as bonuses or data processing, may also have additional rules.
The player confirms acceptance of the Terms and Conditions and the Privacy Notice during account registration. Once accepted, these documents become part of the agreement between Winity Casino and the player.
Winity Casino may update its Terms and Conditions. Standard updates take effect two weeks after they are announced on the website. For the player, the amended rules apply from the moment the player confirms acceptance of the updated Terms and Conditions.
Until the player confirms the updated version, the website may remain available only in limited mode. If a player does not agree with the changes, the player may stop using the casino products and services before the update becomes effective or request account closure.
Changes related to AML/CFT obligations may take effect from the date they are published on the website. This is especially important for payment checks, identity verification, source-of-funds reviews, and anti-fraud procedures.
A registered visitor can become a player only if their age, citizenship, and current location meet the requirements of the Terms and Conditions and the laws of their country of residence.
The minimum permitted age at Winity Casino is 18 years. If the player lives in a country where the legal age for online gambling is higher than 18, the player must wait until reaching the legal age required in that jurisdiction.
Players are responsible for checking whether online gambling is allowed in their own location. Winity Casino states that it is not responsible for illegal or unauthorized use of the website by players from regions where online gambling is prohibited or restricted.
Winity Casino restricts real-money deposits and gameplay for citizens or users located in a long list of prohibited countries and territories. These include, among others, the United States, United Kingdom, Germany, France, Spain, Italy, Netherlands, Portugal, Sweden, Austria, Belgium, Australia, China, Cyprus, Czech Republic, Romania, Ukraine including Crimea, Curacao, and many other jurisdictions listed in the official Terms and Conditions.
This restriction is not just a formality. If a player registers or plays from a prohibited location, the account may face limits, blocked transactions, cancelled bonuses, or other enforcement actions under the casino rules.
Access may also be restricted for citizens with passports or identity documents issued by certain territories and formations not recognized by the Republic of Cyprus, such as DPR, LPR, Republic of Abkhazia, Pridnestrovian Moldavian Republic, Turkish Republic of Northern Cyprus, and Republic of South Ossetia.
A visitor becomes a player only after registering an account. To open an account, the visitor must provide a nickname, email address, password, and select the account currency. These details are used to create access to the player's account.
To register a gaming account, the player must also enter personal data in the profile, including first name, last name, date of birth, gender, phone number, country of residence, and city. This information must be accurate, complete, and truthful.
Winity Casino may request verification documents at any time. These may include an ID document, ID card, or payment card details connected to the player's name. One example mentioned in the Terms is when the total sum of deposits and withdrawals exceeds $2,200. If the player does not provide the requested documents, the information may be treated as unverified or false, which can be interpreted as a violation of the rules.
For registration questions, players can contact [email protected]. For financial issues, the dedicated contact is [email protected].
Winity Casino allows only one account per player at any point in time. This is a core rule because duplicate accounts can be used to abuse bonuses, bypass limits, or create payment and verification conflicts.
If a player needs to re-register because they lost access to the original account or have another valid reason, they must first notify Winity and receive permission before opening a new account. Re-registration without prior approval may be treated as fraud.
If duplicate accounts are detected, Winity may block all related accounts, declare transactions invalid, cancel refunds, winnings or bonuses, and require the player to return funds withdrawn from the gaming accounts. If duplicate accounts were intentionally created to abuse bonuses or promotions, initial deposits may also not be returned.
The player is responsible for keeping login details secure. This includes the email address, password, authorization data, and access to the personal account.
Any action or transaction carried out on the account is considered the responsibility of the account holder. If a player notices unauthorized access, they must notify Winity as soon as possible.
Winity states that it takes technical measures to protect player data, but the casino is not responsible for damage caused by a third party using the player's login details, whether those details were shared by the player or accessed without the player's knowledge.
A player may request account blocking or closure at any time by sending an email from the registered email address to [email protected].
Winity may also block or close an account based on the Terms and Conditions. Immediate blocking may happen if the casino decides to stop providing services to a specific player, if the account is connected to another blocked or closed account, if the player attempts to hack or manipulate the system, uses the account for illegal purposes, interferes with software, or publishes defamatory or offensive information about Winity online.
If an account remains inactive for six months or more, Winity may close it. If Winity blocks or closes an account by its own decision, the player has 14 calendar days to appeal the decision according to the complaints procedure.
To play for real money, the player must deposit funds to the gaming account. Winity allows players to use different currencies through separate wallets. However, only one wallet is active at a time, and winnings are credited in the currency in which the bet was made.
Players cannot transfer money or bonuses between their wallets. Deposits are made in the currency of the active wallet, even if the payment itself is made in another currency.
The player must deposit only from payment accounts, systems, or cards registered in their own name. The use of company cards may be prohibited. The player is also prohibited from transferring money to other players' gaming accounts or receiving funds from other players' accounts.
Winity does not accept physical cash. Payments and payouts may be processed through third-party financial services or organizations.
If the payment currency does not match the active wallet currency, funds are credited or debited using the internal exchange rate of the casino. Winity states that it does not impose commissions for currency conversion, and the current exchange rates are displayed in the cashier.
Some payment methods may apply their own internal conversion if the invoice currency differs from the actual payment currency. In such cases, the player's funds may be converted according to the rate of the specific payment method or financial service.
Winity may charge a commission for certain payment systems. If such a commission applies, the rate is displayed in the cashier. A commission may also apply during payouts to the player.
Players may withdraw winnings only from an active wallet. Winity sets a starting payout limit equivalent to $10,000 per 24 hours for each wallet in a separate currency. This is described as a basic limit and may be increased depending on the player's skill improvement.
Withdrawal requests are processed within 12 hours if the required conditions are met. These conditions include verified account and payment method status, no pending round verification, verified email address, and confirmed mobile phone number. If the phone number is not confirmed, a withdrawal request cannot be created.
Winity may also require game round verification together with the game provider. Such verification may take 48 to 72 hours and can affect withdrawal processing time.
Before a withdrawal can be processed, the number of the player's bets must exceed the deposit amount at least three times from the moment the gaming account balance was zero.
If the player refuses to place the required number of bets, Winity may withhold a commission of up to 10% of the withdrawal amount and cancel winnings from bonuses, free spins, and accrued points.
This rule is important because it prevents the casino account from being used as a money transfer, payment exchange, or pass-through wallet instead of a real gaming account.
A withdrawal request should normally be submitted through the same payment method and to the same billing account used for the deposit. Winity may refuse to pay winnings to an account from which no deposits were made.
At the same time, the casino may offer an alternative withdrawal method if the original deposit method cannot be used because of technical or financial restrictions. If the player refuses the alternative method, the processing time may increase until the original payment route becomes available or the request is cancelled at the player's choice.
After the player sends a withdrawal request, it receives "Pending" status. The requested amount is removed from the balance and held until processing is completed. The player may cancel a pending request in the Payment History section and return the funds to the balance.
If the withdrawal amount exceeds the limits of the payment system or the player's skill level, the withdrawal may be automatically split into several requests.
If a player makes a third or subsequent withdrawal during the same calendar day, based on UTC time, a 10% fee applies to all withdrawals starting from the third one. A withdrawal is considered any sequence of withdrawal requests, regardless of number and amount, provided that no deposits were made between those withdrawal requests.
A player may request a refund of the last deposit if no bets have been made since that deposit. If the deposit is refunded, bonuses connected to it are cancelled.
A deposit refund request is processed within 72 hours. The time needed to receive the refunded amount depends on the payment system and may take up to 30 days. For questions about refunds, players can contact [email protected] or use online chat.
All bets at Winity Casino must be placed only through the software provided on the website. Modified or third-party software that gives an advantage or automates gameplay is prohibited. This includes bots, auto clickers, and similar tools.
Players are responsible for their own betting actions. Accidental clicks, incorrect bet amounts, unwanted continuation of a game through autostart, and other mistakes made while placing bets are treated as the player's responsibility and cannot be disputed.
Winity also requires respectful communication. Abusive, aggressive, obscene, or threatening communication toward players or Winity employees may lead to blocked access to the games.
Winity Casino may offer deposit bonuses, no-deposit bonuses, lotteries, tournaments, quests, free spins, competitions, bonus codes, and other promotional rewards. These offers are provided at the casino's discretion and may have separate conditions.
A bonus is not the same as cash. It is treated as a transaction between Winity and the player. The casino provides bonus funds for play, and the player accepts the requirement to wager the amount specified in the bonus rules before the bonus value can become available under the promotion conditions.
Players may have multiple bonuses in the account, but only one bonus can be active at a time. A bonus can be activated only if the current active account currency matches the currency connected to that bonus.
Winity uses four bonus statuses:
| Status | Meaning |
|---|---|
| Active | The bonus is currently being used but has not yet been wagered. |
| Pending | The bonus is available in the account but has not yet been activated for wagering. |
| Wagered | The bonus conditions have been completed, and the bonus balance connected to that active bonus is transferred to the real balance. |
| Canceled | The bonus has been cancelled by the player, by the operator, due to expiry, or because of a withdrawal request. |
This system is useful because players can better understand whether a bonus is already in play, still waiting for activation, fully wagered, or no longer available.
Bonus wagering is the amount of bets a player must place before the bonus and bonus winnings can be transferred to the real balance.
In most cases, unless the bonus terms say otherwise, the wagering amount is calculated using this formula:
wagering amount = wagering coefficient x (bonus amount + deposit)
For gifts such as free spins, no-deposit bonuses, and certain deposit-related offers, only the bonus amount is subject to the wagering requirement. The deposit amount, where applicable, is excluded from the wagering turnover calculation.
Game contribution may differ by game. Some games may contribute fully, while others may count only partially or not at all. Winity refers players to the Game Contribution page for current contribution values.
Players may cancel the wagering of an active bonus at any time. This can be done in the Bonus History section by selecting the Cancel option or by contacting support. Because cancellation ends the bonus transaction from the player's side, it leads to the loss of all bonus funds.
If a player has bonuses on the account, only funds on the real balance, excluding bonuses, can be withdrawn. When a withdrawal is made, all bonuses, both active and pending, move to cancelled status.
Some bonuses may have conversion limits. If the bonus balance exceeds the conversion limit when wagering is completed, the excess amount may be written off according to the promotion rules.
Winity may review transaction history and logs to detect bonus abuse. If the casino finds that a player used a bonus or promotion only to obtain a positive result through safe-wagering methods, the casino may cancel bonuses, restrict access to the bonus program, or exclude the player from current and future promotions.
To reduce high-risk bonus wagering, Winity applies a rule where only an amount equal to $20 counts toward bonus wagering if the bet exceeds that value. This limit affects wagering progress, not the actual bet or winnings, unless other bonus rules apply.
Strategies designed to guarantee profit may lead to restrictions even if bonus incentives are not used.
Winity assigns each player an initial access level after registration. Higher levels are reached by meeting required total bet thresholds, which are shown in the personal account. Levels are based on cumulative bets placed in USD or equivalent value in another currency.
Only bets from the real account count toward level progress. Bets from the bonus account do not affect level progress. In some games, only part of the bet may count, depending on the game rules and the contribution values.
Level advancement may award free spins, bonuses, and supercharges. These rewards can be used to upgrade player skills. Skills may affect gameplay attributes such as increased bonuses, cashback, number of free spins, withdrawal limits, or reduced wagering requirements. However, wagering requirements cannot be reduced below x1.
Winity may change level criteria, rewards, limits, or player levels at its own discretion.
Players must not use Winity Casino for fraud, illegal activity, money laundering, collusion, payment abuse, identity manipulation, document forgery, hacking, technical interference, spam, or any activity that violates the Terms and Conditions.
Prohibited actions include using stolen or illegally obtained card data, using corporate payment cards, depositing money for payment system exchange, fabricating personal information, providing forged or stolen documents, colluding with other players, or trying to bypass website security.
If Winity suspects a violation, it may notify the player, block the account for three months, cancel or withhold payments, bonuses and winnings, or withhold funds available on the gaming account at the time the violation is detected.
If the player believes the blocking is unfair, the player may contact [email protected] within 14 calendar days after the blocking.
If a system malfunction or game error causes loss of funds or failure to receive incentives, Winity reviews compensation individually. If funds, rewards, bonuses, tournament prizes, or balance adjustments are credited without cause because of a system error, they may be cancelled or written off.
Players are expected to report incorrect funds or rewards immediately. If the player does not report such an error, the account may be blocked.
Winity states that game results are determined by the random number generator. If there is a difference between the result shown on the player's screen and the result recorded on the Winity server, the server result is considered correct. The same applies to account balance discrepancies.
Additional verification of game transactions with a provider may take 48 to 72 hours and may affect withdrawal processing.
The Terms and Conditions are governed by the laws of Curacao. Any disputes based on the Terms and Conditions are considered in the courts of Curacao.
The English version of the Terms and Conditions has legal force. Translations into other languages are provided for player convenience only. If there is a conflict between the English version and another translation, the English version prevails.
For complaints, the first step is to contact Winity support via LiveChat or email at [email protected]. Financial questions may be sent to [email protected]. Licensing issues may be sent to [email protected].
In disputes between Winity and the player, records on the server may be used as evidence when determining the outcome of a claim.
Winity processes personal data in accordance with its Privacy Notice and relevant data protection laws and regulations, depending on the player's country of residence.
By accepting the Privacy Notice and providing personal data, the player allows Winity to process, collect, and share personal data for the purposes described in the Privacy Notice and Terms and Conditions, including legal and regulatory compliance.
Winity may share personal data with employees and external third parties, such as game providers, when such access is needed to provide casino services. The casino may also disclose personal data if required by authorities under applicable law.
Due to legal, regulatory, licensing, and anti-money laundering requirements, player personal data is stored while the player is registered and for as long as required by law. The Terms state a minimum storage period of 5 years after account deletion.
Winity uses cookies to support website functionality, save personal settings, improve security, and record certain visit-related information. Players may delete cookies or block them in their browser, but doing so may make some website sections or functions unavailable.
Winity also uses web beacons, pixels, tracking scripts, and cookies to improve the website, content, user experience, and games. The casino may record website visits, page views, login times, last visits, games played, and interaction with promotional materials.
Winity may use the player's email address and phone number to send personalized promotional offers, advertising materials, news, account status notifications, and important messages. Players may contact [email protected] to opt out of marketing offers and notifications.
The games offered on Winity Casino are for entertainment purposes only. Winity recommends that players track the amount of time and money they spend at the casino.
If a player notices that gambling is taking more money than they can afford or interfering with normal life, the player can request temporary blocking by contacting [email protected]. Winity states that it will take measures to block access to the website and stop advertising campaigns.
Winity also offers responsible gaming options that may allow players to limit deposits and losses. The Terms also refer players to support organizations such as Gamblers Anonymous, GamCare, and Gambling Therapy.
The casino accepts only players who have reached the legal age for gambling and states that it uses available methods to prevent minors from registering and playing. Parents are encouraged to use protective tools and filtering software to prevent access by minors.
Before registering, depositing, using bonuses, or requesting withdrawals, players should review the following rules carefully:
The Terms and Conditions are not just a formal legal page. They explain how Winity Casino manages accounts, payments, bonuses, verification, disputes, data, responsible gaming, and fair play.
Players should read the current Terms and Conditions before registering, depositing, activating promotions, or requesting withdrawals. This is especially important for bonus wagering, withdrawal requirements, verification, restricted countries, and account security.